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Frequently Asked Questions

Dr MediScie is an online platform offering a wide range of high-quality health and wellness products, including supplements, vitamins, herbal remedies, and personal care items. We are committed to delivering trusted and science-backed products to your doorstep.

Yes, all products listed on Dr MediScie are 100% genuine, sourced directly from trusted manufacturers and brands. Every product goes through quality checks to ensure safety and efficacy.

You can place an order by browsing our website, adding the desired products to your cart, and completing the checkout process. For any help, you can reach out to our support team.

We accept:

  • Credit/Debit Cards (Visa, MasterCard, etc.)

  • UPI (Google Pay, PhonePe, etc.)

  • Net Banking

  • Wallets

  • Cash on Delivery (on selected locations)

Yes, COD is available in select areas. A small additional charge may apply. You’ll see the COD option at checkout if it’s available for your pincode.

Orders are usually delivered within 3–7 business days, depending on your location. You’ll receive a tracking link once your order is shipped.

After dispatch, you will receive an email/SMS with your tracking ID and link. You can use this to track your order’s real-time status.

We deeply regret the inconvenience. Please contact us within 24–48 hours of delivery with a photo/video of the product and packaging. We'll arrange a replacement or refund based on our return policy.

Yes, we have a simple and transparent return/refund policy. Please refer to our Return & Refund Policy page for complete details.

You can reach our support team at:
📞 +91-8860908070
📩 info@drmediscie.com